CRMIT Solutions, a market specialist in delivering on-demand CRM
solutions using cloud computing, is among the first companies in
the Asia-Pacific to deploy Oracle Fusion CRM, Oracle’s newest
customer relationship management solution, to manage its global
sales and marketing lifecycles and enhance the productivity of
enterprise sales, marketing and service professionals.
CRMIT plans a 40 percent year-on-year growth in its fiscal year
2012 and is looking at leveraging Oracle Fusion CRM to support its
business goals.
According to the company’s media release, Oracle Fusion
CRM will offer a wide range of solutions to CRMIT for improved
sales execution, planning, forecasting and contract management and
incentive compensation. It will enable CRMIT to integrate territory
management, quota management, and incentive compensation for
optimal sales coverage, and provide advanced sales forecasting
capabilities for better monitoring of performance to plan. It will
offer sales prospecting tools to generate higher-quality leads and
facilitate the sales force to focus more on solutions.
“At CRMIT, we understand the criticality of increasing the
team’s productivity while providing an effective view of
vital sales data for better decision making,” said Vinod
Reddy, Founder and CEO, CRMIT. “Oracle Fusion CRM has a
futuristic architecture and was our natural choice because of its
complete CRM functionality and focus on customer experience
solutions. With built in business intelligence and industry
standard extensibility capabilities, Oracle Fusion CRM helps us to
leverage integrated technology to drive sales planning and close
the performance-to-plan gap more easily and quickly.”
CRMIT’s sales team will be able to use Oracle Fusion CRM
from multiple channels such as PC, mobile devices etc., and will
also draw on its social CRM integration to collaborate better with
internal and external audiences. Oracle Fusion CRM will be deployed
on Oracle public cloud.
“Oracle Fusion CRM has been developed keeping customer
experience management in mind. The solution also has enhanced
features like campaign management, e-mail integration and flexible
deployment options that will make business operations much more
simple, effective and efficient,” said Sunil Jose, Vice
President, Applications, Oracle India.