SAN FRANCISCO, April 10, 2012 /PRNewswire/ -- Genbook, a leading
online appointment scheduling software and small business marketing
solution, today announced Genbook Verified Reviews, a robust
tool that helps small businesses promote their reputation online by
generating reviews from their verified customers. Customer reviews
are an increasingly powerful method of online marketing with
49 percent of consumers stating that they are
more likely to visit a business after reading a positive review.
Genbook Verified Reviews automatically generates and
publishes customer reviews on a merchant's Genbook scheduling
webpage, Facebook page and across search engine results.
Genbook's closed-loop review-gathering system invites only
customers that have scheduled an appointment online with a specific
business to submit a review. Because each review is associated with
an appointment scheduled online, Genbook is able to verify the
identity of the reviewer and that they were a recent customer of
the business.
"Given the overabundance of choice among local service
providers, consumers are increasingly relying on online customer
reviews when selecting a business to frequent," said Rody Moore,
founder and chief executive officer, Genbook. "Genbook's
Verified Reviews enable small businesses to promote their
reputation online through the testimonials of their real and recent
customers."
Genbook has published over 100,000 Verified Customer
Reviews for its more than 5,000 active small business
subscribers. Genbook Verified Reviews represents an
alternative resource for merchants seeking an increased number of
customer reviews as well as an innovation in the evolving market
for local business customer reviews.
"We have over 500 reviews and an average five-star rating," said
Jim Lankes, owner, Divine™
Skin Spa in Scottsdale, AZ. "We
work diligently to manage our online review presence, but review
standards and filters on other sites have been frustrating in the
past. Genbook has made the process easier and accelerated our
local, web and social media presence."
Genbook saves time for its merchants by automatically emailing
each customer 24 hours after their scheduled appointment to request
a review of their service. Once a customer submits a review of the
business and it is verified, the review is simultaneously published
on their Genbook scheduling webpage and Facebook page via Genbook's
BookNow application. The review is also optimized for inclusion in
search engine results.
"One of my favorite features of Genbook is the Verified Customer
Reviews! I have been so touched at how many of my customers take
the extra time to write reviews for my business," said Karen Goodale, owner, Bubbles N' Bows Dog Salon
in Portland, OR. "I have had a lot
of my new customers comment that they booked with me after reading
my 91 verified reviews on Genbook."
Genbook's
cloud-based scheduling software is trusted by more than 5,000
appointment-based small businesses including massage therapists,
salons, spas, photographers, chiropractors, and consultants, among
many others. With an affordable price starting at $19.95 per month, Genbook is a merchant's
'virtual receptionist' for less than $1 per day.
About Genbook
A leading online appointment scheduling software and small
business marketing solution trusted by thousands of merchants to
schedule clients online, promote their reputation, and grow their
business. Genbook, Inc. is a privately-held, venture
capital-backed company headquartered in San Francisco, California. www.genbook.com
SOURCE Genbook