Disruptive technologies such as the mobile Internet, cloud and the automation of knowledge are transforming the way people live and work.
As organizations strive to deliver powerful capabilities for consumers and employees to create and connect, they need a secure, reliable technology infrastructure. Many businesses are moving towards converged systems that provide powerful, mobile Internet-scale applications while meeting the pressure to streamline operations, drive growth, cut costs and improve business efficiency.
In this context, here are the top key trends for 2014:
Connectivity realized in 2014
The smart device has shifted from a cutting-edge communications tool to an essential component of everyday lives with consumers and employees demanding anytime, anywhere access to sophisticated personal and business services.
To show that they are embracing this trend, organizations are focusing on mobile applications that drive innovation and growth. For example in financial services, banks are developing advanced self-service mobile applications to ensure customer loyalty, lower the cost of customer acquisition and enhance brand visibility.
The trend of Bring-Your-Own-Device (BYOD) and Choose-Your-Own-Device (CYOD) also continues to gain momentum. However, in 2014, business and government will move the focus beyond the device and towards building the applications, business process and services that realize the benefits to be gained from better customer and employee engagement.
For an organization to be successful in 2014, it will need to have the proper policies and processes in place to address data, device and network security, as well as the privacy issues associated with having personal and company-owned data on one device.
With the increasing convergence of work and personal life, more employees want to use their own smartphones, tablets and notebook PCs to access company data instead of devices provided at their workplaces. What organizations need to provide are devices that not only come equipped with the necessary levels of manageability, serviceability and security but also with the experience and design employees crave.
Hybrid devices, for example, are a good option. These provide the productivity required in an enterprise notebook with the flexibility and fun of a tablet. The devices are ideal for both content creation and consumption.
Tackling security risks
Cybercrime continues to increase, with 92 percent of Forbes Global 2000 companies reporting data breaches in the last 12 months. Cyber criminals have become increasingly sophisticated through sharing resources and techniques to mount advanced attacks.
In isolation, businesses struggle to stay ahead of this new breed of attacks, placing themselves in constant risk. For instance, the banking industry often falls prey to a domino effect where one organization is hit with an attack that is later used against its peers until many organizations are breached.
In 2014, enterprises need to join forces and collaborate to beat hackers at their own game. By sharing background intelligence on threats in real-time, businesses can create a unified industry defense and reduce the risk of financial, competitive and reputation losses.
Removing the guesswork with powerful analytics
With the increasing use of virtualization and cloud technologies, IT organizations no longer know or control all the technologies in their environment, making it difficult to foresee potential issues. Yet, IT is accountable for ensuring the availability of IT services and fixing issues when they arise.
IT teams are increasingly relying on Big Data analytics to better understand their environments. IT professionals are using modern analytics to collect, store and analyze massive amounts of information to predict and prevent performance issues.
In 2014, more companies will look to embrace core technologies across Big Data and operations management to provide actionable insight into all aspects of an organization’s IT operations and enable optimal performance.
The next era of storage
Businesses today are demanding faster access to new applications, transparent mobility of data across systems and scalability to support an influx of new data types and sources. Additionally, businesses require a new level of affordability so internal IT can compete with cost pressures from external public cloud providers.
In 2014, we expect organizations to move towards converged storage solutions designed to eliminate fragmented complexity and replace it with a single approach to storing, protecting, and retaining data in all forms. The next generation of storage will enable greater agility by boosting utilization and providing federated data mobility. It will save time and reduce complexity with common, open management that is cloud-ready.
Converged systems to stay ahead
Critical to the success of IT organizations in the next decade will be the deployment of intelligent technology that enables the business to harness vast amounts of data for informed decision making, transformed business processes and increased innovation.
IT organizations need integrated systems to meet their application needs out of the box so they can minimize resources spent on architecting and refining solutions. They need to simplify IT processes by buying and managing systems, not components.
Hyperscale for a new computing era
Today’s powerful megatrends of Cloud, Mobility, Security, and Big Data are changing the way technology is consumed, delivered and paid for. These trends have also transformed what the business expects from IT and CIOs must play a leading role in developing strategies that create opportunities for the business.
With nearly 10 billion devices connected to the Internet and predictions for exponential growth, core to IT strategy will be an Internet infrastructure that can scale to support fundamentally insatiable requirements—all with less energy, a smaller footprint, increased integration and lower cost.
In 2014, we are likely to see organizations embrace technology designed to change the infrastructure economics and lay the foundation for the next 20 billion devices.