HCL Technologies Ltd has released its Remote Infrastructure
Management BlackBook, providing in-depth analysis and insight on
the evolution and opportunities in the US.
RIM is an estimated $ 55 billion market opportunity and what
India's National Association of Software and Services Companies
(NASSCOM) predicts will be the "third wave of outsourcing" after
software and BPO. The Company's new BlackBook, titled "Remote
Infrastructure Management (RIM) Industry; Demystifying the Third
Wave of Outsourcing," is the first resource available that
adequately explains the key drivers that will bring about
tremendous changes and opportunities in what Gartner has identified
as a "mega trend" in outsourcing.
"While there is remarkable promise and growth in the Remote
Infrastructure Management industry, there is also a great deal of
mystery and uncertainty on what comprises RIM and how it will
impact U.S. companies," explained R Srikrishna, Sr. VP, North
America, the company's Infrastructure Services Division.
The book delves into topics such as the definition of RIM, its
evolution over the past two decades, the current market scenario,
the key drivers for future growth, sourcing trends, and RIM's
benefits. This U.S.-specific version of the BlackBook follows on
the heels of the release of the Indian version in February