Avaya recently introduced the new release of Avaya IP
Office—the company’s flagship communications solution
for SMBs. The Avaya IP Office 6.0 features new unified
communications (UC) capabilities that deliver enhanced user
experiences to employees in any location. These capabilities
include advanced collaboration tools using voice, instant
messaging, presence and video to drive a more productive and
flexible workforce.
Additionally, Avaya IP Office is now easier and more affordable
for a key market segment— businesses with less than 20
employees—to install and use. This enables the smallest of
companies to cost-effectively implement the advanced communications
and customer service functions of larger systems.
“With Avaya IP Office 6.0 in place, small businesses do not
have to sacrifice easy, intuitive operation in order to get the
enhanced communications features of large enterprises,” said
Jangoo Dalal, Managing Director, Avaya India. “Our
latest version provides SMBs with all of the next generation
collaboration tools necessary for competing more effectively today
against peers and larger competitors—and for thriving as the
economy recovers.”
Additionally, the Avaya one-X Portal for IP Office lets users
manage communications from a business office, home office or on the
road via a Web browser-based interface. The new release adds
fully-integrated instant messaging with embedded voice calling
capabilities, as well as presence to show availability via status
icons. This boosts the speed and responsiveness of inter-office
communications among co-workers. Additionally, the audio
conferencing feature, which allows up to 64 parties on a single
call, now provides the ability to view, add, drop and mute
attendees, as well as record conference calls.
Avaya IP Office 6.0 also introduces video collaboration through a
new IP Office Video Softphone application. This offers voice
control features via a virtual phone on a PC or laptop, supporting
point-to-point video communications when visuals are required.
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