To gain a clear competitive edge over other banks, United Bank of
India (UBI) wanted a solution that would allow it to network all
its branches with the head office in an accelerated time frame. The
Bank opted for an innovative technology, which has proved to be a
pioneering effort for the rest of the industry to emulate. The
technology is a joint effort between Cisco and Gilat, a leader in
providing VSAT communication services. It entails insertion of a
Gilat IDU card which is inserted into the NM slot of a Cisco
router.
The ability of this technology in enabling quick connectivity was
proved when partner, HCL Comnet, connected 100 branches with the
head office over VSAT in just a week. Today, 393 locations of UBI
have been connected. The deployed solution has enabled the Bank to
provide assured and hassle free services to end customers even at
remote sites.
For example, users accessing the server from remote sites over VSAT
media have significantly benefited in respect of connectivity
speed. The ATM services of the Bank have phenomenally improved post
implementation of the solution. Branch transactions and
communications have also become faster. These parameters have
helped the Bank serve its customers with more reliability which is
extremely crucial in today’s competitive market.
Note: United Bank of India is an EDGE winner. The
complete list of EDGE winners is published in the October 2010
Print issue of InformationWeek India
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