Steel Authority of India Limited (SAIL) has its operations spread
across 23 locations in India. Most of the plants are located in
remote areas. The absence of an NMS infrastructure left the network
completely unmanaged. Also, network reliability was poor due to
copper links and lack of redundancy. This also made it difficult to
scale up in terms of bandwidth.
To overcome these issues, the firm partnered with Reliance
Communications to establish an MPLS VPN network at 23 locations. An
online portal was made available to monitor the network, view
network health reports and generate fault tickets. A Virtual NOC
was established to provide customers with Internet-based network
monitoring through a dashboard. The virtual NOC has helped the firm
in avoiding the cost of ownership of NMS infrastructure at the
customer site.
The dashboard tool integrates with MPLS links and routers thereby
providing a complete view of network links, routers and their
performance. Network monitoring and management is outsourced to the
service provider under a Managed Services model. The deployment has
allowed the company to offer a highly scalable and secure network.
The network is QoS aware and caters to business critical ERP and
video conferencing applications with SLA.
Note: Steel Authority of India Limited (SAIL) is an
EDGE winner. The complete list of EDGE winners is published in the
October 2010 Print issue of InformationWeek India
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