Infosys Technologies announced the launch of Finacle analyz, a
solution that claims to help bank staff make faster and
comprehensive decisions.
The solution is aimed at providing holistic customer analysis
for banks with insightful business reports, executive dashboards
and rigorous statistical models. The same solution also offers a
self-service portal for the bank’s customers to manage their
financial and lifestyle-related pursuits.
Haragopal Mangipudi, Global Head - Finacle, Infosys
Technologies, said, “Finacle analyz solution moves a step
ahead from traditional analytical offerings by providing extensive
business analysis capabilities to banks and their customers at the
same time. It is an integral solution for banks to strengthen
customer relationships with the new age customer who appreciates
personalized interaction and self service.”
With Finacle analyz solution, in addition to back-end reporting
analytics capabilities, bank staff can view diagnostic output like
customer scores for efficient decision-making during customer
interactions. The solution complements the Finacle operational data
store (ODS), an enterprise wide data warehouse for a comprehensive
data and business view across customers, products, transactions and
channels.
The solution is modular and can be fully integrated with a
bank’s existing technology framework. The solution is also
designed to help the end customer to use the bank’s portal to
search for lifestyle and career related
information.
Finacle has a global footprint across 65 countries and has been
acknowledged among leaders in the core banking solution space by
top analysts.