Career Track
How long at current company:
I have 25 years of work experience, all of which have been with
Infosys.
Most important career influencer:
The environment at Infosys which includes the value system, the
open mentoring system, approachability and meritocracy has been an
important career influencer. This is in conjunction with the
personal touch practiced by the founding members of the
organization, which gets me to work everyday to make a
difference.
Decision I wish I could do over:
There’s no decision significant enough to require a
complete revisit. Every experience had some learning in one form or
other.
Vision
The next big thing for my industry will be:
- Cloud computing: There is immense potential in cloud computing.
Customers essentially get cost benefits by the change in the
investment model. Cloud computing also allows organizations to grow
their infrastructure on demand and therefore costs get pegged to
actual usage.
- Unified Communications: Organizations run on information and UC
facilitates the flow of information to speed the decision-making
process, to respond more quickly to customers, and reduce latency
in employee communications.
Advice for future CIOs:
CIOs today have become central figures in the management of
business transformation—they are central to either enabling
or inhibiting change. CIOs are increasingly challenged to align
technology opportunities with business strategies better, faster
and cheaper than their competitors. They will need to transform
existing relationships in the business units and uncover IT-enabled
business opportunities in the enterprise. They need to spearhead
the development of organization-wide policies for information
governance. They will also need to rush new tools and standards
into the organization to make IT infrastructure as flexible,
scalable and adaptable as possible.
On the Job
Top three initiatives:
- Sustainability initiative (IT landscape)
- Unified Communications to drive an effective collaboration
platform
- IT asset optimization
How I measure IT effectiveness:
Every project is mandated to capture the baseline. Further, post
implementation, every project is analyzed for enhancing existing
metrics. These details not only drive prioritization but also
ensure that projects are aligned to the organization strategy
and/or meet the requirements of the user base for better CSAT
results.
CIO Unplugged
Leisure activities:
I’m interested in golf and riding super bikes. I enjoy
spending my leisure time watching movies and auto sports.
If I weren't a CIO... I'd be running a global
business unit.
As told to Srikanth RP