IBM and Qwest Communications International have teamed
up to deliver packaged IT infrastructure services to midsize
businesses across the United States.
Announced Wednesday, the partnership is largely based on the
concept that many midsize businesses want sophisticated computing
services, but can't afford the capital investment; they will be
able to obtain those services through the IBM-Qwest deal.
Qwest already operates nationwide managed services on its
networks and IBM, of course, already has a wide variety of
security, unified communications, and network management
services.
"Advanced, end-to-end IT services that are automated and easily
integrated into a client's network are the value adds of this
alliance," said Qwest's Eric Bozich, who noted that the alliance is
an example of the investments Qwest is making in next generation
network technologies. Bozich is VP of Qwest Business Markets Group
Product Management.
The Qwest Business unit is supported by the firm's portfolio of
data and voice networking services for business enterprises,
government agencies, and educational institutions. The firm
recently toyed with the idea of selling its fiber network -- one of
the largest in the United States -- but decided against it when it
deemed purchase offers were too low. The network can support
40-Gbps transmission rates.
IBM brings some of its most advanced IT solutions to the
partnership including its managed security services that deliver
year-round around-the-clock protection against viruses, spam, and
other computer pestilences. Also offered, is IBM's network
management services powered by IBM's ERMIS (Express Remote
Management Infrastructure Services) offering. The automated service
monitors data network performance and generally initiates
resolution of problems before they get out of hand.
IBM also contributes its Unified Communications Services
solution -- also managed by ERMIS -- to the partnership. The UC
solution supports and monitors configurations of less than 100
phones, enabling customers to upgrade to simple IP communications
systems. "Through this partnership," said Richard Stomp, VP and
managing director for Qwest at IBM, "clients will have access to a
powerful, yet simplified ecosystem for unified communications, data
protection, and communications infrastructure
management."