Last Friday, Microsoft made a surprise announcement that
presents good news and bad news for customers and partners who were
developing on the PerformancePoint Server product. The good news is
that the dashboarding, scorecarding and analytic capabilities of
PerformancePoint are now being made available as free services to
customers with an enterprise license of SharePoint Server. The bad
news is that PerformancePoint and its planning functionality will
no longer be offered as a separate product, though there will be a
final "Service Pack3" upgrade to the planning functionality
released this summer. Translation? Microsoft's BI team is backing
away from deep financial and operational performance management,
ceding those opportunities to the Microsoft Dynamics unit and
stranding some customers and partners in the process.
Microsoft says it is bundling high-demand PerformancePoint
functionality like dashboarding, scorecarding and advanced
analytics with SharePoint to better fulfill its longstanding goal
of spreading business intelligence to the broadest possible base of
users.
"By putting this functionality into SharePoint, it makes it
available to exponentially more users," said Kristina Kerr, Lead
Product Manager, Microsoft Business Intelligence, in an interview
with Intelligent Enterprise. Share "As for the financial budgeting
and planning piece, we found that it involves very different buying
behaviors, different people and different deployment scenarios, so
we're very deliberately splitting those two areas."
A final upgrade of PerformancePoint may buy planning-focused
customers and partners some time, but nobody wants to make
long-range plans around a product without a road map. Thus, one of
two paths forward Microsoft points to exploits what Kerr describes
as "broad planning capabilities" it can offer with the combination
of SQL Server, SharePoint Server and Excel.
"For example, we have an Excel add-in that exposes the analytic
capabilities of SQL Server Analysis Services," Kerr explained.
"Analysis Services offers a function called Forecast, which is
really predictive analytics based on historical trends. [That's the
kind of functionality] that's suitable for scenarios that aren't
specific to the office of finance but that call for broad planning
and forecasting capabilities."
A second path forward for partners and customers interesting in
planning is to work with the Microsoft Dynamics ERP and
applications unit, which will continue to develop its Forecaster
and FRX products for forecasting, budgeting and financial
reporting.
Unfortunately, the Dynamics path isn't viable for Orange Peel
Corp., one of that many Microsoft partners that offer applications
on top of PerformancePoint. "Going back to Dynamics would
completely defeat our ability to compete in performance
management," said Per Solli, an account manager at Orange Peel.
"Forecaster and FRX are legacy products that were supposed to be
phased out with PerformancePoint Planning. In my mind that's a big
step backwards because those products haven't been kept up to
date."
Practitioners may have more flexibility than software partners
in that they can continue to work with PerformancePoint while
experimenting with functionality in SQL Server, SharePoint Server
and Office. At least that's the hope at Maricopa County, Ariz., a
vast enterprise with some 14,000 employees and more than 400
PerformancePoint power users.
"Microsoft has indicated to me that elements of planning will be
found in the next-generation Excel Services and SQL Server," said
Stephen Wetzel, the county's CIO. "We have at least a year to sort
this out, but I think much of this makes sense. For example, I like
the tighter integration with SharePoint and its workflow. My people
are excited about the strengths of Excel Services, so I'm pretty
optimistic."
Microsoft has reportedly issued more than 100 million seat
licenses for SharePoint, so there's little doubt the change will
boost the company's ability to deliver BI to more users. At the
same time the company is clearly backing away from competing in the
performance management arena, but perhaps that's a sober plan to
avoid what was sure to be a costly, up-hill battle.
"The Microsoft sales channel is talking to the CIO and the CTO,
but those executives don't necessarily have an interest in
deploying performance management," observed Solli, adding that IBM
Cognos, SAP Business Objects and Oracle (Hyperion) are used to
selling into the finance organization. "I think Microsoft is going
back to doing what they realize that they are best at, which is
creating tools and tool sets on which partners and customers can
build BI solutions."