Wipro Technologies has recently announced that it has won the
Network World Asia IT All Stars Award 2008 for the innovative use
of technology to solve a business problem. The company was given
the award for using a Unified Communications solution to conduct
candidate interviews over the telephone.
The company chose Nortel’s IP Phone 1535, a
high-resolution IP video phone and the Nortel Multimedia
Communications Server (MCS 5100) with an aim to deploy a unified
communications solution that would seamlessly integrate IP
telephony to solve connectivity issues during candidate interviews
and help it keep up with recruitment of over 20,000 new employees
every year. The use of video phones also made the interaction more
personal with no chances of impersonation.
“We are happy to be recognized for innovative usage of
technology in an industry where finding the right candidate is so
important. Nortel’s Unified Communications solution has
helped us achieve our recruitment objectives and the entire process
has become as simple as dialing a phone number with all the
benefits of face-to-face interview,” said Jethin Chandran,
general manager, IT architecture planning, Wipro.
The solution has helped the company substantially reduce the
turn around time in the interview process as well as the number of
fake resumes that it receives.
The company was chosen as one of the winners based on the size
of the project, amount of investment and the involvement of other
business processes. The evaluation also considered the value of the
project to the company such as return on investment, business
efficiency and its influence on the company’s income-earning
potential.