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What if disaster strikes?
Do a Business Impact Analysis (BIA) to identify the critical business processes which you perform, says Avinash Kadam of MIEL e-Security By Avinash Kadam, MIEL e-Security, May 18, 2011
The news about Japan is going to haunt us for very long. The devastating combination of earthquake and tsunami and its impact on the country and people is beyond imagination. A disaster of this magnitude is enough to cripple any society, but when you add the danger to the nuclear reactors, the scale of potential damage is enormous. I pray to God that this courageous and resilient nation comes out of this calamity as soon as possible.

This reminds me of a specific area of preparedness that most of us neglect. Our discussions and plans always revolve around the Business Continuity and Disaster Recovery Planning of an organization. Hardly any preparations are done for Personal BCP which is as important, if not more. Some basic questions which we should be able to answer to test our preparedness are:

  • Have I planned for sudden catastrophic events, such as the destruction of my house, that may personally affect me?
  • Have I documented everything that I need to access to survive a disaster?
  • How will my family, friends, and colleagues cope with my absence, if I suddenly die?
  • Does my family know where they can access everything of importance?
  • Have I explained to my family what they need to know and do in case of an emergency?
  • How will I manage, if stranded during travel, without papers, money, credit cards, and contacts?
  • How will I access important phone numbers, if my personal digital assistant (PDA)/mobile phone is stolen or lost?
  • How will I access important email addresses, if my laptop is stolen or lost?

If we can confidently say yes to all the above questions, we probably have a good PBCP. If not, we need to prepare one.

You should follow the same structured approach for preparation of PBCP as done by
an organization.

Do a Business Impact Analysis (BIA) to identify the critical business processes which you perform. Find out how long you can manage without these processes. For example, may be the e-mail is a critical business process for you.

Based on identification of the critical business processes, do a Risk Assessment to identify the type of risks which you are likely to face and their impact. For e-mail, you have the risk of the .pst file getting corrupted or losing your contact list and so on. You may decide to reduce, transfer, accept or avoid these risks. However, you should not ignore any of the risks.

The next important decision will be the PBCP strategy that you should adopt. You should adopt a strategy which can be built as part of your daily routine. This should not become too much of an overload on your already busy work schedule. Keeping a backup of the .pst file may be a routine activity you should follow at the end of day, and the strategy could be to carry the file on a USB drive along with other documents.

Documenting the plan and procedures will be the other activity which you will have to follow. Your strategy should be documented and the plans should be distributed to all the persons who may require to use the plan in an emergency. Your distribution list may have your family and colleagues depending upon the type of information you want them to have in your absence. You may also document the complete address lists of all the contacts and have both, electronic as well as paper backup for it.

No one ever wants to be in a situation where a PBCP has to be invoked. But if you ever are in such a situation, you will be thankful that you created and maintained your PBCP.

The writer is Director, COO and Head of Delivery at MIEL e-Security. He can be contacted at awkadam@mielesecurity.com.



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