Pharma-Key
Business Priorities in 2009
Probably the only vertical wherein CIOs have equally polled
both, the fact that they want to achieve business leadership
through the means of technology and improve business process in the
coming year. Being environment friendly is also on the cards as one
of key priorities that would take them ahead of the technology
curve..
Pharma-Key Challenges faced by CIO/CTO
Polling an equal 27% for manpower issues, optimizing IT spend and
looking at evaluating new technologies, CIOs in this vertical, will
look at balancing these in the year ahead.
Pharma-CIOs Technology Priorities for 2009
36% of the respondents have chosen ERP and enterprise applications
as a key priority which they will be looking at in the next year on
a priority basis.
Second to this is BI as this vertical has been one of the early
adopters of BI as a tool to drive business.

Pharma-Percentage Split of 2009 IT Spend
CIOs in this vertical have polled the need to spit the IT spend for
the coming year between Network
Infrastructure and Enterprise Applications. Overall, the sector has
a very positive outlook towards their IT budgets and will be among
the largest spenders in 2009. This is reflected by the fact that
73% of respondents have polled an increase of their IT outlay for
2009, which is in the range of 20% to 40%.

Pharma-Implementation Pattern for Key Technologies
CIOs polled have identified that IT infrastructure enhancement is a
key technology area since over 45% of them have polled it as a key
technology to invest in 2009. Information Security will also be a
priority as these companies are likely to implement encryption
technologies and ensure enforcement of security policies.
Outsourcing of services is likely to see an increase in 2009, with
53% respondents polling for it.

Pharma-Key Technology Implementation Challenges faced
27% of CIOs polled, are expected to invest in gearing the employees
of their organization to accept new technology and solutions. The
study also shows respondents polling bandwidth constraints as a key
impediment for deploying technology.

Pharma-Outsourcing Plans for Key Functions
Since outsourcing of services is likely to see an increase in 2009,
respondents have polled Applications and Program Management as the
key functions that will see a rise in being outsourced. Additional
functions such as Asset Management & WAN Management are likely
to witness significant outsourcing as well.
Pharma-Technologies expected to have Highest Impact on Business
in next 3 years
Respondents-about 36%-polled have placed Service Oriented
Architecture, as one of the technologies expected to have the
highest impact on companies operating in this vertical. While SaaS,
Wi-Fi, Web 2.0, Cloud Computing and Metro Ethernet have minor
supporters, this vertical is expected to be the first to harness
the power of Cloud Computing.