In what it describes as an effort to organize the world's social
information, Google on Tuesday turned Gmail into a social
communication hub by joining it with a new service called Google
Buzz.
The company also updated its Google Mobile Web page and launched
a Buzz Web app for iPhone and Android devices to make it easy to
post Buzz updates and access Buzz posts from mobile phones.
Google Buzz looks a lot like a Facebook feed in Gmail clothing.
It treats existing Gmail contacts as social network friends and
allows the user to share Web links, pictures, videos, and other
content with individuals or groups, both privately and
publicly.
"The first thing you want to do when you see something exciting
is you want to share it," said Bradley Horowitz, VP product
marketing Google, at a media event at Google's corporate
headquarters. "We think it shouldn't be so much work to find
exactly the right audience for the content you want to share."
Social communication, Horowitz argues, has become a problem.
"Increasingly it's becoming harder to find the signal in the
noise," he said.
Google aims to deal with the social information explosion the
same way that it has dealt with the information explosion on the
Web, by helping users filter it and find the most relevant
content.
Google is also aiming to provide more value than social networks
like Facebook by positioning social communication a productivity
tool rather than an entertaining diversion. "I enjoy many social
sites myself," said Horowitz, "but there are not many I find
useful."
In keeping with that belief, Horowitz said that Google is
working on an enterprise version of Buzz that will be available
through Google Apps.
Google co-founder Sergey Brin echoed that point by noting how much
more productive Buzz had made him. Bridging the worlds of social
communication and productivity is very powerful, he said.
Asked whether Buzz represented a privacy threat, Google product
manager Todd Jackson dismissed the possibility, noting that many
privacy controls have been built into the service. "We've thought
long and hard about this," he said.
If nothing else, Buzz represents a competitive threat to
Facebook, which has largely denied Google access to its data in
order challenge Google as a provider of online ads.
Google is positioning Buzz as an open service that will play
nicely with other open sites and applications.
Google Buzz is now available but not widely. It will be rolled
out across Google's servers over the next few days.