Infosys BPO, the business process outsourcing wing of Infosys
Technologies, has recently bagged a deal from Global Group, one of
India’s leading business groups engaged in the network
services and telecom tower infrastructure business, to provide
services for setting up its Shared Service Centre (SSC).
As part of the deal, Infosys BPO will provide consulting and
implementation services across key functions such as finance and
accounting, human resources, sourcing and procurement, sales and
fulfilment, legal services and IT. The scope includes assessment,
design and implementation services coupled with operational
support, to be provided for an estimated 20 months.
Commenting on the deal, Ravi Pandit, Group CFO of Global Group
said, “Telecom industry has become one of the most
competitive and dynamic industries. We need to remain focused on
improving and enhancing our business process efficiencies and
optimizing our cost structures. The SSC is a step in this direction
and we are happy to be associated with Infosys BPO as our strategic
partner”
Post the completion of the set up of this SSC, it is expected that
the unit would accommodate more than 1000 personnel. The SSC will
be housed with Global ProServ, a Global Group enterprise.
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