FMCG-Key
Business Priorities in 2009
CIOs polled from this vertical, have voted the need for their
organizations to achieve cost efficiency as the topmost on the
agenda. The mandate with almost 42% of CIOs polled is quite simple,
use technology to make the organization leaner and nimbler. The
poll also shows up almost 25% respondents looking at aligning
technology with suppliers and vendors which will support the
organizations cost efficiency initiative.
FMCG-Key Challenges Faced by CIO/CTO
Third in line to verticals such as Government, & surprisingly
IT/ITES, respondents in this vertical too, over 25%, have polled
the existence of legacy systems as a deterrent effect to increasing
efficiency. CIOs polled have also expressed dissatisfaction to the
IT budgets allocated. With 17% respondents stating it as a key
challenge, the poll puts this vertical at the top in under
budgeting technology. In spite of this, due to its dependency on
legacy systems, CIOs are not too worried by employee churn.
FMCG-CIOs Technology Priorities for 2009
Just when you though that the ERP market was saturated with most
organizations having already deployed solutions, the poll suggests
otherwise. An overwhelming 58% of respondents in this
vertical have polled to making ERP and Enterprise Applications a
key area to focus on in 2009. The market for ERP vendors, System
Integrators and consulting companies has just opened up.
FMCG-Category Investment Trends for 2009 IT Spend
Respondents polled, 17% of them, expect the IT spend is likely to
increase by more than 40%, whereas the majority of 50% polled have
forecasted IT spend to be increase in the range of 20% to 40% in
the coming year. This will be mapped uniformly across the various
categories, such as System Integration & Software Development,
Support Services, Network Infrastructure and Enterprise
Applications. Outsourcing service providers will need to tap this
vertical, as 59% of respondents polled have selected this as a core
service to engage in the next year.
FMCG-Investment Pattern for Key Technologies for 2009
The majority of 50% of CIOs polled have budgeted for investing into
ERP solutions. Following this up will be sizeable investments into
IT Infrastructure and Business Continuity/Disaster Recovery. This
will mean the eco system around the functioning of an ERP will see
a gain of interest in 2009. Over the next three years, Business
Continuity/Disaster Recover is expected to gain pole position and
will see continued investments.
FMCG-Key Technology Implementation Challenges Faced
In addition to the BFSI vertical, here too, the alignment of
technology with business requirements is still perceived by the
respondents as the top most challenge to be looked at in 2009.
Respondents have polled the interest in integrating
voice/data/video over one network. This could see the inclusion of
Unified Communication solutions. Habits are hard to change, and
this is evident in our poll that states over 25% respondents have
identified the reluctance of employees to accept new
technology.
FMCG-Outsourcing Plans for Key Functions
Over 60% of respondents have cited the need to look at various
outsourcing services in 2009. Program Management with 33%;
WAN Management with 50%; Applications Management with 25%; and IT
security with 41% are the functions which will be outsourced by the
CIOs in 2009. In embracing trends such as Software as a Service,
the benefits are expected to accrue to this vertical.
FMCG-Technologies Expected to have Highest Impact on Business in
next 3 years
Respondents-about 33%-polled have placed Service Oriented
Architecture, as one of the technologies expected to have the
highest impact on companies operating in this vertical. While Wi-Fi
and Metro Ethernet have minor supporters, Open Source and Service
Oriented Business Applications have takers.