The true sign of a technology being adopted is when smaller
enterprises start implementing a particular technology for
maximizing business value. In India, a couple of small firms are
demonstrating why cloud computing is equally beneficial for them,
as it is for larger enterprises.
A case in point is Somnet Dynagraphics, a small IT solutions
firm that has built a private cloud using open source. Says
Shantanu Som, Director-Technical, Somnet Dynagraphics, “Our
sales people can now load data in CRM from anywhere, which entirely
runs on cloud. Our support engineers get support tickets via SMS on
their mobile while on the move, bettering their response time and
increasing customer satisfaction.”
“Due to the private cloud, we have more employee
engagement which translates into higher operational
efficiency”
Shantanu Som, Director-Technical, Somnet Dynagraphics
Som says that the open source framework has given his firm
low TCO. “Now, we have more employee engagement which
translates into higher operational efficiency. Less IT investment
per employee is also another motivational factor.”
To enhance security, Somnet uses 128 bit encryption and OTP (One
Time Password). The OTP reaches a user via a SMS. This provides a
high security environment, even if employees use an Internet
café.
The scalability of the private cloud makes it apt for SMBs.
“One of our business units supports around 2,200
installations of high-end multifunction devices and this is a
customer intensive operation. We manage the entire operation and
workflows of that unit with our own solution which also has a self
service module for all 2,200 users. This is a complex requirement
as most of the workflows and business reports are extremely
customized,” explains Som, on why a private cloud makes sense
for his enterprise.
Another case in point is True Value Homes, a fast growing
construction company. The pace of growth of the organization can be
seen from the fact that the company has completed 4 million square
feet of cumulative construction and has projects covering about 12
million square feet in the pipeline—9 million in residential
and 3 million in commercial property. Every year, the firm has
plans to achieve a target of building 2.5 million square feet.
“Whenever a new site comes up, it takes only two
minutes to provide infrastructure and access to end
users”
Arun Nehru, Director-Procurement and IT, True Value Homes
For this organization, meeting IT infrastructure requirements
with the pace of growth is a challenging task. A private cloud is
apt as it gives the firm the ability to quickly deliver
infrastructure requirements from a central location.
“Whenever a new site comes up, it takes only two minutes
to provide infrastructure and access to end users,” exclaims
Arun Nehru, Director-Procurement and IT, True Value Homes. Nehru
marks ‘security’ as the biggest draw of the private
cloud as it helps the IT function in centralizing and monitoring
user access. True Value has built the private cloud using hardware
from IBM.
About Author
An award-winning journalist with more than 14 years of experience, Srikanth RP is Senior Associate Editor with InformationWeek India. Srikanth is passionate about writing on topics which clearly show the business impact of technology.
More articles by Srikanth RP