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The Risks and Benefits of Cloud Computing
Explore how you can mitigate security risks associated with cloud computing By Nikhil Donde and Aniket Likhite, PwC, January 21, 2010
Cloud computing is undoubtedly one of the biggest breakthroughs since e-commerce. This assertion is yet to be proved but clearly this new computing model is transforming the way IT services are provided, consumed, and managed. Unlike many other technologies, cloud computing has evolved in response to customer needs for better, faster, and cheaper methods of managing Information Technology. Individual customer demand defines the level of services, applications, storage, and availability that the cloud delivers. Technology rarely evolves based purely on customer needs, but cloud computing appears to be an exception.

Cloud computing has taken on multifaceted definitions as it relates to many different types of IT customers. For the line-of-business executive, cloud computing is a buyer-centric view of technology in which applications are available through purchase, rentals or development. For the CFO, the cloud offers an approach to consume technology in a pay-as you- go model that delivers the cost benefits of variable pricing without a costly investment in hardware. And for the CIO, cloud computing provides a comprehensive virtualization model for technology that stretches from infrastructure design through application testing and delivery. Combine them, and it seems quite evident that cloud computing holds significant potential for dramatic savings in operating costs while ensuring new efficiencies in delivery of IT services. However, there are risks to be addressed before one can indulge in euphoria.

Typical Risks in Cloud Computing

The risk factor often is high at the time of consideration of any new technology that touches enterprise data and applications. It essential for any business to be aware of the inherent risks in cloud computing. The typical risks in cloud computing are availability and reliability of services, data privacy, data flow and data classification and compliance with regulatory requirements.

Mitigation of Risks by cloud service providers

The reality and highly public profile of security lapses has not escaped the attention of top-tier cloud service providers. During the past two years, the focus has been on implementation of critical controls and deployment of technology solutions that aim to mitigate risks to reach a level of security that is trustworthy for critical data and applications. The mitigation measures adopted by various service providers are:

•    Identity and Access Management
•    Intrusion Detection System
•    Application Vulnerability Assessment
•    Network Vulnerability Assessment
•    Security against traditional attacks such as denial of service, IP spoofing, botnets etc
•    Data encryption
•    Globally recognized security certifications such as ISO 27001
•    Third party independent audits such as SAS 70



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