1.Make sure that you have a team assembled that will represent a cross-section of the organization

2.Include decision-makers from different departments and functions as well as administrators who might be in charge of budget approval

3.Create a project timeline

4.Create performance milestones

5.Address the issue of lack of user acceptance by including users as part of the planning committee

6.Address from the start, any fears of users regarding job losses and/or adoption of new technology

7. Plan for implementation from paper-intensive departments as it is ideal for electronic document management and automated workflow

8.The solution should have the facility of distributed scanning

9.The system should be configured to allow for record retention and destruction to be programmed automatically, removing the potential for human error

10.The system should be configured to ensure that after the records have exceeded the active stage of their life cycles, they can be migrated to less-expensive storage medium thus also providing better response time for active documents

11.Implement monitoring and reporting options for true business process management thus improving decision-making; oversee departmental and employee productivity

Inputs by Ajay Dhir, CIO, JSL