Swamped with e-mails? Microsoft wants to take the burden off
your mind. Tuesday, the company introduced Email Prioritizer, a
plug-in for Outlook 2007 that automatically prioritizes e-mails and
allows users to pause e-mail delivery.
Email Prioritizer affixes e-mail with between zero and three stars
to represent the urgency or importance of a given message. The
program uses a number of algorithms that take into consideration
things like the name of the sender and whether the receiver is on
the "To" line or the "Bcc" line of an e-mail to determine priority,
though at this point Microsoft isn't forthcoming with a full list
of exactly what Email Prioritizer takes into consideration.
Users can also set e-mail priorities manually by changing or
assigning a star ranking themselves. These user settings can inform
automatic prioritization: for example, if someone always sets
e-mails from his manager to three stars, those e-mails will
eventually begin to arrive already bearing the three stars.
Email Prioritizer also comes with a "do not disturb" feature that
allows users to tweak Outlook's settings so that no new e-mails
arrive until set periods of time between 10 minutes and four hours
have passed. Email Prioritizer comes out of a Microsoft Research
project and is a collaboration between Office Labs and Microsoft
Research's Eric Horvitz and Mary Czerwinski.
It's not clear when or even whether Email Prioritizer will make it
as a feature of Outlook, and for now it won't even be supported by
Microsoft. While Microsoft is tweaking algorithms, usage data will
report back anonymously to Microsoft. Email Prioritizer is a new
product, so it may need to be trained by manually setting
priorities at first. Otherwise, as I found out upon testing, the
most important e-mails aren't always atop the list.
Office Labs is one of a number of public-facing Microsoft "labs"
attached to product groups that Microsoft has created in the past
few years, including Live Labs and AdLabs. Its goals, as with the
other Labs, are to rapidly prototype and release test applications
and plug-ins that may or may not ever make it into products. Among
the other things Office Labs has released is a plug-in for Word
2007 that lets users search for a certain menu item that might be
hard to find.