Since 2001, MasterCard cardholders have had the ability to send
each other money on their MasterCards -- from a bank branch, an ATM
or a PC -- using MasterCard's MoneySend service on its card
authorization network. But a new option to originate transfers via
text message from cell phones may make person-to-person payments
more popular.
By leveraging MasterCard's service for the p-to-p aspect of
mobile payments, banks can quickly, with little software
development, repurpose the existing MasterCard authorization
network for payments that today would be made by check -- and banks
are as keen to exit the low-margin check processing business as
they are to enter mobile banking. MasterCard is working with
Redwood City, Calif.-based Obopay, which already claims connections
to all the mobile carriers. Along with a standard systems
interface, MasterCard banks potentially will get a group discount
rate for the Obopay service.
On the other hand, banks must weigh whether the MasterCard
service will be worth MasterCard's (undisclosed) fee and whether
Obopay -- which has access to the Automated Clearing House (ACH) as
a licensed money transmitter in its own right -- is friend or
enemy. Consumers already using Obopay directly since 2006 must fund
a special Obopay account before sending p-to-p payments via their
mobile devices, at 10 cents a transaction. It is unclear whether
banks will earn fees for payments sent over the MasterCard-Obopay
service unless they charge their customers for the service. Fund
recipients, who must be enrolled in the MasterCard program, can go
straight to an ATM to withdraw cash or can simply spend the extra
credit added to their MasterCard accounts.
The real-time card-to-card payments may appeal more to consumers
than the payments Obopay offers on its own, which typically take as
long as a check to clear (via the ACH). Similarly, the MasterCard
service arguably is preferable to the likes of PayPal, which
involves moving money in and out of a feeding account to a bank
account. These advantages might prompt more people to sign up for
bank-issued MasterCards, while cell phones as banking/payments
devices hold the possibility of moving some of the unbanked out of
a cash culture.
"The [Mobile MasterCard MoneySend Person-to-Person] service will
be launching early in 2009," says Simon Pugh, SVP of mobile
payments with MasterCard. The company is "in the sales process with
a number of financial institutions" since it announced the offering
in late June, he adds.
In the likely MasterCard-Obopay model, a payer would text a
payment request to Obopay, which would instruct MasterCard which
accounts to debit and credit. Once Obopay gets the OK, it would
notify the recipient by text message.
'The Time Is Right'
MoneySend is "a capability we've had since 2001. We've done a
number of pilots overseas," Pugh says, adding, "We haven't made a
commercialization decision yet." But, he predicts, "A mobile
[device] will be the hook" for adoption.
Asked why this will be the commercial success MoneySend has not
been, Pugh says, "The time is right. The interest is there to bring
mobile payment capability to the market."
Pugh emphasizes the convenience of p-to-p payments via cell
phone. "This fits any situation where someone would write someone
else a check today -- a birthday or something -- but not bill
payments," he says. "You can do it on the train on your way home.
You don't have to wait -- you don't have to go anywhere or log on
to your bank's site."
Of course, that's once the sending and receiving parties have
registered at the outset for the new service. Both must also have
MasterCards from issuing banks that have signed up for the
program.
According to Needham, Mass.-based TowerGroup, there was a
fivefold annual increase in the number of U.S. mobile banking users
last year, and Nielsen says 9 million Americans made a purchase
from their mobile devices in the first quarter of 2008.
This summer Citigroup plans to launch a separate, but similar,
Obopay service allowing Citi customers to send funds to any bank's
customers.
John Gauntt, a senior mobile analyst with eMarketer, says,
"Obopay is getting some kind of transaction fees for processing
transactions, and the issuing bank gets float." However, the real
prize, he adds, is a future customer, possibly someone unbanked,
such as a college student. "The road to digital cash is littered
with corpses," Gauntt says. "The next logical platform is the
mobile phone."